7500 Privacy Policy — Protection of User Personal Data
This policy explains how 7500 collects, uses, stores, and protects your personal information. Please read it carefully before using our platform.
Last updated: January 2026
Information We Collect
When you register and use the 7500 platform, we collect several types of information to ensure our services run smoothly, securely, and in compliance with Malaysian legal requirements. This includes:
- Account information: Full name, email address, phone number, date of birth, and identity verification (KYC) information such as IC number where required.
- Device and browser information: Device type, operating system, web browser version, IP address, and unique device identifiers.
- Payment information: Details of deposit and withdrawal transactions in Malaysian Ringgit (RM), including payment methods used such as FPX, Touch 'n Go, or Boost. We do not store credit card numbers directly — these are handled by approved third-party payment providers.
- Usage data: In-platform activity records such as matches viewed, bets placed, session duration, and pages visited.
- Cookies and tracking data: Session data and user preferences stored via cookies to enhance the browsing experience.
We only collect information that is genuinely necessary to operate the platform effectively and securely.
How Your Information Is Used
7500 uses the information collected for various purposes directly related to operating the platform and enhancing the experience for users in Malaysia. The main purposes for which your data is used are as follows:
- Account management: Processing registrations, verifying identities, and securely managing user accounts.
- Transaction processing: Processing MYR deposits and withdrawals accurately and efficiently through approved payment channels.
- Platform improvements: Analysing usage patterns to continuously improve platform functionality, interface, and performance.
- Service communications: Sending important notices about your account, policy updates, or security information via email or in-platform messages.
- Legal compliance: Meeting Malaysian legal compliance obligations, including anti-money laundering (AML) and know your customer (KYC) requirements.
- Fraud prevention: Detecting and preventing fraudulent activity, unauthorised access, or misuse of the platform.
7500 will not use your personal data for third-party marketing purposes without your explicit consent.
Cookies & Session Tracking
The 7500 platform uses cookies — small text files stored on your device — to deliver a smoother and more personalised experience. We use several types of cookies:
- Session cookies: Stored temporarily while you use the platform and automatically deleted when you close your browser. They are used to maintain your logged-in status.
- Preference cookies: Saves your language preference and display settings so you don't have to reconfigure them each time you access the platform.
- Analytics cookies: Helps us understand how users interact with the platform for internal improvement purposes. This data is not shared with external advertisers.
You can manage or disable cookies through your browser settings. However, disabling session cookies may affect your ability to log in and impact your overall experience on the platform.
Data Storage & Security
The security of your personal data is a priority at 7500. We apply appropriate technical and organisational measures to protect your information from unauthorised access, loss, or accidental disclosure.
- All sensitive data is stored on servers protected with industry-standard encryption.
- All communication between your device and the 7500 platform is protected using Transport Layer Security (TLS) protocol.
- Access to users' personal data within our organisation is restricted to staff who require it to carry out their responsibilities.
- We conduct regular security reviews to identify and address any system vulnerabilities.
Your personal data will be retained for as long as your account remains active or as long as necessary to fulfil the purposes outlined in this policy. Following account closure, data that is no longer required will be deleted or anonymised in accordance with our data retention policy.
Sharing Information with Third Parties
7500 does not sell, rent, or trade users' personal information to any third party for marketing purposes. However, there are limited situations where we may need to share your information:
- Payment providers: Transaction information is shared with approved payment service providers to process deposits and withdrawals in MYR. These providers are bound by strict confidentiality agreements.
- Legal compliance: We may be required to disclose information to Malaysian authorities such as financial regulators, the police, or courts when mandated by law or court order.
- Technical support services: Third-party technology service providers who assist us in operating the platform may have limited access to data for technical purposes only, and are bound by strict data protection agreements.
In all cases, we ensure that any data sharing is carried out with adequate safeguards and only for legitimate, necessary purposes.
Your Rights as a User
As a user of the 7500 platform, you have several rights regarding your personal data, all of which we fully respect and uphold:
- Right of access: You have the right to request a copy of the personal data we hold about you. Requests can be made via our support email.
- Right to rectification: If you believe any information we hold about you is inaccurate or out of date, you may request a correction. Some details can be updated directly through your account settings.
- Right to erasure: In certain circumstances, you may request the deletion of your personal data. Such requests will be processed subject to our legal obligations to retain certain records.
- Right to withdraw consent: If you have given consent for specific data processing, you may withdraw that consent at any time. This will not affect any processing that took place prior to the withdrawal.
To exercise any of these rights, please contact the 7500 support team by email at [email protected], clearly stating your request. We will process it within a reasonable timeframe.
For further questions about this policy or the protection of your data, our FAQ provides a helpful quick-reference guide.
Policy Updates & How to Contact Us
7500 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform developments. Any significant changes will be communicated to users via an in-platform notice or your registered email address at least seven (7) days before the changes take effect.
We encourage you to review this page periodically to stay informed about how we protect your information. The date of the most recent update will always be displayed at the top of this document.
For any questions, concerns, or complaints regarding your privacy and personal data on the 7500 platform, please reach us by email at [email protected]. Our team will respond as promptly as possible, typically within one to two business days.
Questions About Your Privacy?
If you'd like to learn more about how 7500 protects your data, or wish to submit a privacy rights request, contact us or visit our FAQ page for further details.